Privacy Policy
Privacy Policy for Zero Footprint Pty Ltd
Effective Date: Dec, 2024
Welcome to Zero Footprint Pty Ltd (“we,” “us,” or “our”). Protecting your privacy is important to us. This Privacy Policy explains how Zero Footprint Pty Ltd collects, uses, discloses, and protects your information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By using our app, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
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Location Data: We collect location data from delivery personnel to track and update delivery progress.
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Customer Information: Limited to delivery address, and contact details required for successful delivery.
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Tracking Information: Delivery status and route details.
2. How We Use Your Information
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Facilitate real-time delivery tracking.
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Share delivery progress and status updates with the recipient.
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Improve our service delivery and maintain operational efficiency.
3. Disclosure of Information
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With Recipients: Delivery tracking details, including real-time location updates, are shared with the recipient of the delivery to provide transparency and coordination.
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Legal Compliance: Information may be disclosed if required to comply with Australian law or respond to legal requests.
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We do not sell, rent, or share your personal information with third parties for marketing purposes.
4. Data Security
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We implement stringent measures to protect your information from unauthorized access, misuse, or loss. These measures include encryption protocols, secure servers, and regular security reviews to ensure the safety of your data.
5. Data Storage and Retention
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Data Location: All data is stored on secure servers located exclusively within Australia. Your data does not leave Australian borders.
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Retention Period: Information related to deliveries, including tracking data, is retained for 120 days after the delivery to fulfill operational and legal requirements. After this period, it is securely deleted.
6. Your Rights
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Access the personal data we hold about you.
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Request corrections to inaccurate or incomplete data.
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Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe your privacy rights have been breached.
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To exercise these rights, please contact us using the details provided below.
7. Changes to This Privacy Policy
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Zero Footprint Pty Ltd reserves the right to update this Privacy Policy to reflect changes in our practices or comply with regulatory updates. Any changes will be effective upon posting on the app, and we will notify users of significant updates.
8. Contact Us
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If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
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Zero Footprint Pty Ltd
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PO Box 4077, Wishart, Victoria, 3204